This Privacy Policy sets forth the privacy practices and data protection commitments of wpshost, a premier web hosting, cloud computing, and infrastructure brand owned and operated under the legal entity WPS INFOTECH (hereinafter referred to as "wpshost", "we", "us", or "our").
This policy applies to all visitors, registered account holders, clients, and subscribers of our services, which include but are not limited to: Web Hosting (Shared, WordPress, Reseller, Cloud), Virtual Private Servers (VPS), Dedicated Server Infrastructure, Business Email Hosting, Domain Name Registration & Management, SSL Certificates, and the WHMCS Client Management Portal.
Registered Corporate Address: 14/3 Veer Maruti Nagar, Mhow, Indore, Madhya Pradesh, India - 453441. By using our website (wpshost.in) or purchasing any hosting product, you acknowledge and agree to the practices outlined in this policy.
In accordance with data minimization principles, we only collect information necessary to deliver, bill, secure, and maintain your hosting accounts and domain registrations. We collect the following categories of information:
Full legal name, organization/company name, primary email address, alternate contact emails, mobile phone number, postal street address, state, postal code, and country.
Transaction IDs, payment gateway tokens, billing address, tax identification (GSTIN / PAN for Indian businesses), invoices, and renewal preference history.
Registrant, administrative, technical, and billing contact records required by ICANN, registry authorities (.in NIXI, .com Verisign), and domain registrars.
IP addresses, operating system, browser headers, referring URLs, SSH/cPanel/Webmail access attempts, firewall blocks, and server health telemetry.
We process your information based on legitimate contractual necessity, statutory obligations, and your explicit consent for the following operational objectives:
When you register, renew, or transfer a top-level domain (e.g., .com, .net, .in, .org), ICANN (Internet Corporation for Assigned Names and Numbers) and country-code registry operators (such as NIXI for .in) mandate the collection and transmission of Registrant, Administrative, and Technical contact data.
You retain 100% full ownership and intellectual property rights of all website files, source code, media, databases, scripts, and email messages uploaded or hosted on your wpshost hosting packages, VPS servers, or dedicated servers.
wpshost acts strictly as an infrastructure host and data processor. Our technical personnel do not inspect, crawl, read, or distribute your private database records or hosted website assets without your explicit written ticket consent for debugging.
While we maintain system-level snapshots and disaster recovery backups for infrastructure resilience, customers remain primarily responsible for downloading independent off-site copies of their data via cPanel backup tools or automated backup add-ons.
We only disclose personal data to vetted third-party vendors and sub-processors strictly required to fulfill essential web hosting services:
| Category | Purpose & Scope | Data Transferred |
|---|---|---|
| Domain Registrars & Registries | ICANN, NIXI (.in Registry), Verisign, and accredited registrars for domain registration and WHOIS records. | Registrant Name, Address, Email, Phone |
| Payment Gateways | PCI-DSS Level 1 compliant processors (Razorpay, Stripe, PayPal) for credit/debit/UPI payments. | Billing Name, Email, Transaction Amount |
| SSL Certificate Authorities | Sectigo, Let's Encrypt, DigiCert for issuing and verifying SSL/TLS certificates. | Domain Name, Organization/Contact verification |
| Datacenter & Network Nodes | Tier-3/Tier-4 secure server colocation facilities for server hardware, electrical, and upstream routing. | Encrypted server volumes, Server IP addresses |
| Legal & Law Enforcement | In response to valid Indian judicial subpoenas, court orders, or national cybersecurity CERT-In advisories. | Scope strictly limited to legal order specification |
Financial security is of paramount importance at wpshost. We enforce strict financial safeguards across all billing channels:
Cookies are small alphanumeric data packets saved on your device to ensure seamless navigation and portal operations. We use cookies in the following ways:
Maintains your authenticated login session, shopping cart items, and CSRF security tokens inside the WHMCS client portal.
Remembers selected language, currency preferences (e.g., INR vs USD), and responsive layout choices across site visits.
Identifies suspicious repeat login failures, detects automated bot spam, and shields customer accounts from session hijacking.
Managing Cookies: You can configure your browser to block or notify you about cookies. Note that disabling essential session cookies may impair your ability to login or checkout in the client area.
We retain customer records in accordance with operational necessity, contract duration, and statutory Indian taxation rules:
wpshost deploys multi-tiered technical, organizational, and physical safeguards engineered to defend against unauthorized access, alteration, destruction, or interception:
Under applicable data protection frameworks, including the Indian Digital Personal Data Protection Act 2023 and global standards (such as GDPR), you enjoy distinct rights regarding your personal information:
Review a summary of personal information we process concerning your account directly via the Client Portal.
Modify, correct, or update inaccurate contact addresses, billing phones, or registrant names anytime in your profile.
Export complete cPanel site backups, MySQL databases, and email files freely in industry standard tar/zip archives.
Request account closure and personal data deletion, subject only to necessary legal, tax, and anti-fraud retention periods.
In accordance with the Information Technology Act 2000, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, and the Digital Personal Data Protection Act 2023, the details of our Grievance Redressal Officer and Corporate Office are provided below:
